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Love your Customers and Support Small Businesses


1. Don't use a one-size-fits-all approach. Customizing your user interactions improves relevance and authenticity. 2. Respond to concerns. Responding to customer concerns builds trust. 3. Go above and beyond. Going above and beyond for customers can increase their perception and loyalty to your business. 4. Follow up. Following up with customers communicates to them that they matter, and it helps you identify poor customer experiences. 5. Keep it personal, not transactional. Speaking to your customers in a conversational and personal tone can improve their perception of your brand. 6. Focus on face-to-face interactions. Use a customer's preferred method of communication to maintain a positive relationship. 7. Be active on social media. Create social media accounts on the platforms where your customers are. Respond quickly to questions and concerns that come in from customers through these channels. 8. Grow with your current clients in mind. Prioritizing your existing customers over the acquisition of potential customers is a great way to build long-term loyalty. 9. Show your appreciation. Showing customers that you appreciate them can improve their connection to your brand. 10. Survey your customers. Use customer surveys to gain customer insight and improve your offerings. Source: Business News Daily



We are thrilled to sponsor an event that supports small businesses and look forward to bringing a fun experience to our community. Please join us for the White Blossom Market at Fellowship Farms in Bloomington, IL on Saturday, April 23, 2022 from 10:00 a.m. - 4:00 p.m. This extra special event will feature boutiques, bakers, makers, DIY booths, photo ops, live music, aronia berry tours, and more. There will be something for the whole family!


We will be handing out Swag Bags to the first 100 attendees at the White Blossom Market at Fellowship Farms. All businesses have the opportunity to include a coupon, promotional material, or a sample in each bag for only $25 (includes printing). If your business would like to participate, please register by clicking on the button below and select the "Swag Bag" option. All materials or pdfs are due by April 2nd and can be emailed to

MEET THE INSPYR AGENCY TEAM Front: Ashley Stevenson, Kristin Moore, Kathy Aiello, Nikki Knack Back: Laura Burrows, Kristin Booth, Kelli Frerichs, Amy Gammelgard Not Pictured: Casey Parker and Shannon Lewis

At Inspyr Agency, we believe in a unique and customized marketing strategy for each and every client. Let us be an extension of your team. Book your free consultation online today!

At Inspyr Agency, we work with experienced commercial photographers to produce creative and inventive photographs for you to promote your business. Check out our photography packages in the link below.

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